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Visit > Accessibility

Turner Contemporary is fully accessible for visitors
- There is a ramp to the main entrance and café, as well as an internal lift to all upper floor galleries.

- Seven disabled parking spaces are available on the piazza at the front of the gallery, as signposted.

- We have two wheelchairs available for visitors to use. 

Free audio descriptive tours 
An audio tour for visually impaired visitors is available on request. Please call 01843 233000 to book prior to visiting.

 
Free Multi-sensory objects for exhibitions
Explore the exhibition with our objects, just ask staff.
 

Accessibility statement

Introduction
Situated right on the Harbour in Margate, Kent stands the Turner Contemporary, which delivers world class exhibitions of contemporary and historical works as well as workshops and events. Turner Contemporary can also play host to conferences and weddings in a private venue hire space, with beautiful panoramic views of the sea, and the skies JMW Turner loved so much.

Turner Contemporary is accessible to all and we look forward to welcoming you, if you have any questions please email info@turnercontemporary.org or call on 01843 233000

Pre-Arrival
For full directions on how to get here please see information on our website www.turnercontemporary.org/visit for driving directions please go to www.theaa.com/route-planner and enter your postcode, and ours which is CT9 1HG for full directions.

Please note there is no car parking available at the gallery.

Pay and Display parking is available just opposite the gallery on the harbour arm, alternative pay and display carparks:
•College Square (Morrison's multi storey) CT9 1QA
•Trinity Square CT9 1HR
•Free parking every Saturday at Mill Lane Car Park, Margate CT9 1JU
•Turner Contemporary is approximately a 15 minute walk along the seafront from Margate train station.
•Central Cars has accessible taxis and are contactable at 01843
•836263. Pre-booking is essential.

The building is fully accessible to all visitors with wheelchair ramps in place. 
Although there is no parking at the gallery, 7 disabled parking bays are available directly outside, for people with appropriate permits only.

Main Entrance & Sunley Gallery
From the harbour there are a set of steps before accessing the reception, however a disabled access ramp is located to the side of the steps. Please look for appropriate signage indicating the ramp.
•The main entrance door is a double automatic door, with plenty of space for access.
•The reception area and main entrance are completely step free and fully accessible.
•Hearing loop facilities are available on the main desk these are clearly indicated, please speak to a member of staff for assistance.
•Benches are available around the Sunley Gallery to allow our visitors to rest and contemplate installations in the space.
•The space is well lit with exceptional natural light, skylights and spot lights.
•There is a lowered section of the welcome desk.
•Two wheelchairs are available for visitor use.

Shop
The shop is located in the main entrance area, just to the side of the Sunley Gallery.
•The floor is level throughout.
•There is a low section of the counter.
•Some merchandise is located high on shelves, please ask staff for assistance if required.
•Staff ensure enough space is present between merchandising stands to allow the shop to be fully accessible. If there are any issues, all merchandise stands are on wheels and can be moved, please speak to staff if assistance is required.

Café
•All allergy information is available from the café staff. Please inform the café before ordering if you have any specific dietary needs.
•Café staff are happy to rearrange tables and chairs for individual needs.
•Large print menus are available on request.
•Unisex accessible toilets are located within the café.
•The counter is mid-level but all menus are displayed clearly and are visible from a seated position.
•The main door entrance to the café is step free and is 4ft1” wide and 9ft6” high.

Accessible Toilets
•There are separate accessible toilets and baby change facilities as well as male and female lavatory facilities on site. 
•The accessible toilets are located off of the Foyle Room Corridor, please ask staff for directions.
•The door to enter the accessible toilet is 3ft1” wide and 9ft6” high.
•As you look at the toilet, mounted hand rails are the left of the toilet.
•Taps are automatic.
•No key is required to enter the accessible toilet.

Exhibitions
•Free exhibition tours run every Wednesday, Saturday and Sunday at 11.30am. 
•Access to the upstairs spaces can be gained by a very large lift, with a maximum capacity of 7500KG
•Due to the nature of contemporary art, sometimes work is included that could be distressing or inappropriate for some audiences please call 01843 233000 in order to discuss your individual needs.
•Large print versions of all wall text is available.
•Audio versions of the exhibition guide is available on our website turnercontemporary.org
•Entrance doors to all gallery spaces are step free and are 8ft3” wide and 9ft6” high
•There are two artistic spaces and our private hire rooms on the ground floor, access is step free. 
•In some exhibitions video booths are installed, every effort is made to ensure these are fully accessible, inside the booths, there may be strobe effects, loud noises or darkness, please call 01843233000 or email info@turnercontemporary.org if you have any concerns
•Upstairs, we have four artistic spaces, Clore Learning Studio and the North, South and West Galleries. These are accessible by a large lift. Once on the first floor the gallery is completely step free.
•We host a variety of exhibitions, some including interactive art which may have accessibility or other sensory issues. If you have any concerns about our current exhibition please call 01843233000 or email info@turnercontemporary.org.

Additional Information
•All of our staff receive regular training which includes extensive disability awareness training
•We have strict evacuation procedures and in the event of an evacuation a member of staff can assist you either to leave the building or to a refuge point.
•Assistance dogs are welcome at the Turner Contemporary.
•For accommodation, The Sands hotel, located a 5 minute walk from the gallery along the sea front is completely accessible and has wheelchair friendly accommodation available.
 
Contact Information
Address: Turner Contemporary, Rendezvous, Margate, Kent, CT9 1HG
Contact Number: 01843233000
Email: info@turnercontemporary.org
Website: www.turnercontemporary.org
Opening Hours: Tuesday-Sunday and Bank Holidays 10am-6pm

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