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Event Booking Terms and Conditions

The terms and conditions below apply to events and performances at Turner Contemporary.

  • Tickets are sold subject to the right of Turner Contemporary and/or visiting producer to alter or vary the advertised programme due to events or circumstances beyond its control without prior notice and without being obliged to refund monies or exchange tickets
  • In the event of a performance being cancelled, Turner Contemporary will offer ticket holders alternative performances (subject to availability) or a full refund of the ticket price.  
  • Turner Contemporary will not make refunds for tickets but at the request of the customer we will endeavour to resell the ticket.  If Turner Contemporary is unable to sell the ticket, no refund will be provided.   
  • From time to time Turner Contemporary offers promotional discounts or concessions on tickets. Once any ticket is purchased at full price, no discounts or concessions will be made retrospectively.
  • Turner Contemporary reserves the right to refuse admission to venues to ensure the safety of its staff and other customers.
  • Whilst every effort will be made to admit latecomers to venue auditoriums this will be at the discretion of the event manager and cannot be guaranteed. If late admission is permissible this will be made at a suitable break in performance.
  • Seats for Turner Contemporary events are unallocated and are available on a first come first served basis.
  • Photography, video and sound recording, smoking and the use of mobile phones, pagers in venue auditoriums are strictly prohibited and patrons who break this condition or cause any kind of disturbance may be required to leave immediately
  • The use of laser pointers or similar devices within venue auditoriums is strictly prohibited and Turner Contemporary reserves the right to remove patrons causing a disturbance
  • Turner Contemporary and its employees are insured against loss, damage or personal injury through their negligence within its premises but shall otherwise not be liable
  • Turner Contemporary may record or take photographs of performances.